BALANS DECORATIVE LAMP

SHIPPING
PENINSULA AND BALEARIC ISLANDS
. €10 (FREE on purchases over €50)
. Delivery of 3 to 5 days on most of our products (there are products with 1-3 day shipping, indicated on the product)

FRANCE, GERMANY AND ITALY
. €10 (FREE on purchases over €50)
. You must select the corresponding language from the top menu to complete the purchase if you want to receive the order in one of these countries.

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RETURNS / WITHDRAWAL

You have 14 calendar days from when you receive your order. The items you return have not been used and must be in the same condition in which you received them, including original packaging and all components.

If the reason for the return is that the returned item is defective or does not correspond to what was requested, we will be responsible for the return and new shipping costs, and you will not be responsible for any costs.

If the reason for the return is that the order does not satisfy you, we will refund the amount of your purchase, except for the transportation costs of collecting the product(s) to be returned.

TRANSPORTATION COSTS COLLECTION BY PRODUCT (SPAIN):
- PRODUCT VOLUME LESS THAN 0.30 m3 = €15
- PRODUCT VOLUME BETWEEN 0.30 m3 and 1.1 m3 = €49
- PRODUCT VOLUME BETWEEN 1.2 m3 and 1.72 m3 = €90
- PRODUCT VOLUME BETWEEN 1.73 m3 and 2.3 m3 = €130
- PRODUCT VOLUME BETWEEN 2.4 m3 and 4 m3 = €190

You can check the volume of each product on the page and the complete policy on the CONDITIONS OF SALE AND SHIPPING page.

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WARRANTY
All our products have a three-year warranty. We are Spanish manufacturers.

*If the customer decides to send the defective product on his own, the customer will be responsible for the return costs.